Craigslist horror stories: What not to do when buying, selling, or trading used iPhones
Thanks to a variety of factors, including good build quality, excellent support, and reliable update cycle, there's a healthy market for used iPhones, iPads, and iPod touches. And while there are a number of ways to buy or sell and old iOS device, including through speciality resellers, Craigslist is one of the ways that comes up again and again, but with as many horror stories as success stories. So what goes wrong, and how can you avoid the hassles?
One of the main concerns is fraud. On the buyer's end, it can be tough to know if the iPhone, iPod touch, or iPad has been subject to internal damage from water or impact, or has been taken apart and put back together poorly or with shoddy replacement parts in the past. On the seller's end, there are all sorts of payment and shipping scams to worry about. Fake credit cards, fake PayPal accounts, fake shipping requests.
Even if you follow our guide, and know how to check for water and other damage before you buy, it can still be 6 to 5 and pick 'em as to whether you get what you're paying for. It's surprising how many people can't even properly describe which model of iPhone they're selling or wanting to buy, or how pictures can fail to represent the actual quality of an item compared to real life. Being crystal clear about what you're selling, and looking for exactly you want to buy, can help avoid some measure of confusion. Or at the very least, set expectations. Confusion is the enemy of commerce.
This doesn't mean there's no room to negotiate, but that negotiations should take place ahead of time, and a price should be agreed upon in advance. That limits the chances for shady, last minute dealings, pressure tactics, and other problems. Also, to protect yourself from people trying to sell stolen or "found" phones, or to assure potential buyers they're not getting a stolen or "found" phone, insisting on paperwork and serial number checks is worth any possible time or inconvenience it might cause. If someone doesn't want to share information ahead of a sale, or asks and doesn't get it, it can be a sign that other things won't go smoothly during the transaction as well.
When it comes to meeting to close the sale, public, controlled places seem to work best. Nice, well lit commercial establishments seem the most popular. And never, not ever going alone. Of course, nothing is foolproof.
The bottom line is be straight forward with what you're selling or what you want to buy, establish a final price before hand, pick a safe place to finalize the deal, and if anything seems shady, it probably, so walk - or run - away. Never do anything under pressure, or to spare offense, or that makes you uncomfortable in any way.
Remember also, Craigslist isn't your only option. If you've had any experiences, good or bad, please share in the iMore forums!
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Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.