Outages reported for Apple's App Store, iTunes, Apple Music

Apple Music iPadOS
Apple Music iPadOS (Image credit: Adam Oram / iMore)

What you need to know

  • A couple of Apple services are experiencing issues.
  • Users on Twitter and DownDetector are reporting outages on Apple Music, iTunes, and the App Store.

Users of Apple Music, iTunes, and the App Store are reporting problems using the service, according to both DownDetector and Twitter.

As you can see from DownDetector users there is a large spike in users reporting outages on iTunes, the App Store, and Apple Music as of Saturday afternoon, at around 1 pm ET:

Screenshot 2021 07 31 At 18.10.

Screenshot 2021 07 31 At 18.10. (Image credit: iMore)

Searches of all three services on Twitter also indicate that users are experiencing issues. Apple has confirmed on its system status page that the iTunes store and App Store are down, noting both services may be slow or unavailable to some users.

Interestingly Apple has only just resolved outages on the App Store and iTunes, as well as Apple Pay, on Friday. On Thursday a large outage on Snapchat occured, and some Apple services were impacted too, from that report:

If you are having issues with Snapchat right now, you can relax. You definitely are not alone.According to Down Detector, over 70,000 Snapchat users have already reported an outage with the app in the evening of Thursday, July 29 (as of the writing of this article).It's currently unclear if all users are experiencing the same or potentially different issues accessing or using the app. It is also unclear exactly what the issue is that is affecting so many people right now. Snapchat has also not acknowledged or provided information about a fix for the problem. It appears that the issue is not related to just Snapchat. Users on DownDetector are reporting issues with a number of services including the App Store, Apple Store, Twitter, and Instagram.

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If there are ongoing issues at Apple, there's nothing we can do except wait it out until the services come back online.

Stephen Warwick
News Editor

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.

Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9