Google event live demo gaffe reveals why Apple’s “wait until it’s ready” approach works

Google Gemini
(Image credit: Google)

Ahead of the iPhone 16Apple Watch X, and Apple Intelligence launch in the coming months. Google has taken the covers off its brand-new flagship smartphones, its latest smartwatch, and a slew of new AI features coming to its Google Gemini platform.

But things didn't run quite so smoothly when it came to Google showing off its latest AI prowess. The aim was to wow us all with its seamless integration across Google Calendar, Tasks, and Keep. Instead, we got a masterclass in why live demos are a dicey business.

At the start of the Pixel 9 event, Google exec Dave Citron declared, "All the demos we are doing today are live." He then proceeded to demonstrate Gemini's capabilities by snapping a photo of a Sabrina Carpenter poster and asking Gemini to check his calendar for her upcoming show in San Francisco. Twice, the AI loaded briefly before deciding it had better things to do, and failing.

On the third attempt, and with a different device, Citron finally got Gemini to cooperate. Gemini triumphantly announced that Citron was free to see Sabrina Carpenter live. Cue the polite applause and a sigh of relief from Citron.

Maybe waiting is the better option

Google's gaffe gives us the perfect opportunity to appreciate Apple’s "wait until it's ready" approach. You might think the brand is overly cautious, sometimes frustratingly so. But by waiting until a feature is ready, Apple avoids blunders like this one. Remember the time Apple decided to demo a feature, and it didn't work? Exactly. While we might poke fun at Apple's tendency to drag its feet, we don't get gaffs like this.

Don't get me wrong, this Gemini blunder certainly isn't the end of the world. Google is leading the charge in AI features, even with Apple Intelligence on the way. But when you're trying to convince lots of unfamiliar and sceptical customers that AI is the way to do, it's better for things to go off without a hitch.

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Connor Jewiss
Contributor

Connor is a technology writer and editor, with a byline on multiple platforms. He has been writing for over eight years now across the web and in print too. Connor has experience on most major platforms, though does hold a place in his heart for macOS, iOS/iPadOS, electric vehicles, and smartphone tech.

  • FFR
    Ofcourse, that’s typical for Android
    Reply
  • kirnkorner2001
    I seem to recall reading (possibly on this website) that for the original iPhone launch that they had 5 iPones on stage for the "live demo". This was due to the constant crashing for the early software.

    Sometimes live demos don't go as planned. If it's going to fail, it will always fail during a live demo. I have this same problem when doing live training on software. It happens every time I train people.
    Reply
  • FFR
    kirnkorner2001 said:
    I seem to recall reading (possibly on this website) that for the original iPhone launch that they had 5 iPones on stage for the "live demo". This was due to the constant crashing for the early software.

    Sometimes live demos don't go as planned. If it's going to fail, it will always fail during a live demo. I have this same problem when doing live training on software. It happens every time I train people.

    The difference is that the iPhone didn’t crash during the live demo 6 months before release.

    Google can’t even get it to work a week before release.

    Makes sense that the head of pixel hardware uses an iPhone and an Apple Watch
    Reply