How to remove Activation Lock and turn off Find My iPhone on iPhone or iPad
How to turn off Activation Lock with Apple
If all else fails, Activation Lock is turned on, and you can't turn it off, you still have an option:
Apple.
You can either call AppleCare or go to your local Apple Store and present proof of ownership. From there, Apple will confirm that it is indeed your iPhone or iPad and, if satisfied, remove the Activation Lock for you.
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Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.