Do not update: iOS 8.0.1 cripples iPhone 6 and 6 Plus by killing Touch ID and cell service
Update: If you've already updated, here's how to restore in iTunes and fix iOS 8.0.1 Touch ID and cell issues. If you haven't, Apple has pulled iOS 8.0.1 — even if it shows as available on your phone, don't do it.
Do not install the recently-released iOS 8.0.1 update, especially if you have an iPhone 6 or iPhone 6 Plus. The update brings with it several bug fixes, including fixes to HealthKit, keyboards, and extensions, but it also comes with one show-stopping bug: it kills cellular service and Touch ID on the iPhone 6 and 6 Plus.
We've been able to confirm that iOS 8.0.1 seems to work fine on the iPhone 5s, iPad Mini with Retina Display, and other older iOS devices. As best as we can tell, the issues with disappearing Touch ID support and cellular service are isolated to the iPhone 6 and 6 Plus, which isn't exactly a great showing for Apple.
iOS 8.0.1 no service and touch ID is broken, Don´t update.iOS 8.0.1 no service and touch ID is broken, Don´t update.— M1n@cr1ss (@minacrisOficial) September 24, 2014September 24, 2014
Installed 8.0.1 on my 6 — holding thumb on touch id not only doesn't work, but it seems to *heat up* the sensor??Installed 8.0.1 on my 6 — holding thumb on touch id not only doesn't work, but it seems to *heat up* the sensor??— Ryan Orbuch (@orbuch) September 24, 2014
Like many others, I rebooted to "No Service" after installing 8.0.1 -- advise not updating at this time!Like many others, I rebooted to "No Service" after installing 8.0.1 -- advise not updating at this time!— Steven Frank (@stevenf) September 24, 2014
We'll never know who updated to 8.0.1 because they can't reach us.We'll never know who updated to 8.0.1 because they can't reach us.— Glenn Fleishman (@GlennF) September 24, 2014
If you've installed iOS 8.0.1, let us know how it's working for you — and if you happen to know of a fix!
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Derek Kessler is Special Projects Manager for Mobile Nations. He's been writing about tech since 2009, has far more phones than is considered humane, still carries a torch for Palm, and got a Tesla because it was the biggest gadget he could find. You can follow him on Twitter at @derekakessler.