Potential security breach as eufy camera owners see other people's feeds [Update]

Eufy Indoor Cameras (Image credit: eufy)

What you need to know

Some eufy camera owners are seeing other people's feeds.
Previously recorded clips are also visible.

Update, May 17 (6:30 pm ET): Eufy has responded to a major security breach with its cameras and app, saying that it is a bug that has been fixed.

Popular smart home company eufy is in the middle of a potential privacy storm after a number of people began reporting earlier today that they are seeing other people's feeds. A number of people are also able to play back recordings created by security cameras, too.

People posting in the eufycam subreddit have been sharing their story for the last few hours, with some alarming goings-on.

Anyone else have this?I checked my app today (from New Zealand) and noticed none of the videos were of my own.They are from someone in another country (nice Mustang) - "Kangaroo Cam" alludes to being in Australia somewhere.I can also see their contact details (as added accounts)Is this a normal thing to be able to access anyone else's cameras?I have 3 little children, I am very worried that others are looking at my cameras too.Huge Security Breach Eufy - WTF

WTF indeed. Others also shared similar stories with one person saying that they contacted eufy security in the UK and they had no idea what was going down.

Other users have gone so far as to say that they will be removing their eufy cameras from use as a result of this issue.

Normally I would point to HomeKit Secure Video and say that users of it won't be impacted. It's a feature that some eufy cameras support, after all. But eufy requires that cameras first be set up on its own systems before HomeKit can be enabled, potentially leaving everyone at risk thanks to today's privacy breach.

Anyone looking to ditch their eufy kit would do worse than check out our collection of the best HomeKit cameras available right now.

I've reached out to eufy for comment and will update this post should I receive one.

Update, May 17 (6:30 pm ET) — Eufy has responded to a major security breach with its cameras and app, saying that it is a bug that has been fixed.

Eufy has responded to the report that users were experiencing a major security breach with their cameras and app, saying that it was a bug that has since been fixed. The company is recommending that users unplug and then plug their cameras in again. They also are asking that users log out and log back in to the app.

1.Please unplug and then reconnect the device.
2. Log out of the eufy security app and log in again.

For any questions, users can contact our support team at support@eufylife.com.1.Please unplug and then reconnect the device.
2. Log out of the eufy security app and log in again.

For any questions, users can contact our support team at support@eufylife.com.— Eufy (@EufyOfficial) May 17, 2021 May 17, 2021

Oliver Haslam has written about Apple and the wider technology business for more than a decade with bylines on How-To Geek, PC Mag, iDownloadBlog, and many more. He has also been published in print for Macworld, including cover stories. At iMore, Oliver is involved in daily news coverage and, not being short of opinions, has been known to 'explain' those thoughts in more detail, too. Having grown up using PCs and spending far too much money on graphics card and flashy RAM, Oliver switched to the Mac with a G5 iMac and hasn't looked back. Since then he's seen the growth of the smartphone world, backed by iPhone, and new product categories come and go. Current expertise includes iOS, macOS, streaming services, and pretty much anything that has a battery or plugs into a wall. Oliver also covers mobile gaming for iMore, with Apple Arcade a particular focus. He's been gaming since the Atari 2600 days and still struggles to comprehend the fact he can play console quality titles on his pocket computer.