Troubleshooting Tips

Latest about Troubleshooting Tips

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Thieves using Apple Stores to replace stolen iPhones

By chrisoldroyd last updated

iPhone
Resetting modem

Getting slow speeds or dropped connections on your Apple AirPort Wi-Fi router? Here's how to fix it!

By Allyson Kazmucha last updated

Working From Home
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Notification banners getting stuck in iOS 8? Here's a temporary fix!

By Allyson Kazmucha last updated

iOS 8
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Can't see the new iMessage bubble effects in iOS 10? Here's how to fix it!

By Rene Ritchie last updated

If you can't see the fancy new bubble effects in iMessage for iOS 10, your reduce motion settings might be the reason!

Messaging Apps
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How to troubleshoot and fix problems with iMessage

By Allyson Kazmucha last updated

Messaging Apps
iPhone Home screen

How to rearrange, force quit, and delete apps on iPhone and iPad

By Mick Symons last updated

Here's how to arrange your Home screen just the way you like it on your iPhone or iPad.

Apps
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How to fix iPhone and iPad apps that hang up while downloading

By Allyson Kazmucha last updated

iPad Apps
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Clearing up the iCloud Drive confusion: No, there's no iCloud Drive app on iOS!

By Allyson Kazmucha last updated

iCloud
Apple Support app

Need help with your new device? Here's how to use the Apple Support app

By Tory Foulk last updated

Experiencing issues with a device you received as a gift this holiday season? Apple's support app has a chat feature may come in handy for you. Here's how to use it!

Apple
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How to troubleshoot common jailbreak issues on iPhone, iPad, and iPod touch

By Allyson Kazmucha last updated

Apple
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Mac Help: Sharing files between users on the same Mac

By Peter Cohen last updated

Macs
Apple iMac playing games

How to save money when you buy a Mac

By Peter Cohen last updated

Macs
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How to fix 'This version of Safari is no longer supported' messages

By Peter Cohen last updated

What do you do when web sites refuse to load pages because your version of Safari is too old? Update your software, that's what!

Macs
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How to fix connection issues with Instant Hotspot in iOS 8.1 and OS X Yosemite

By Allyson Kazmucha last updated

iOS 8
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How to turn off auto playing videos on Facebook

By Peter Cohen last updated

Facebook
Forget your password for iCloud, iTunes, or the App Store? Here's how to reset your Apple ID

How to fix iCloud sign-in loop bug on iPhone and iPad

By Joseph Keller, Allyson Kazmucha last updated

Constantly hammered with sign-in requests from iCloud on your iPhone or iPad? Here's how you can fix that.

iOS
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Can't send or receive SMS text messages on iPhone? Here's the fix!

By Rene Ritchie, Allyson Kazmucha last updated

Not able to send or receive SMS text messages on your iPhone? Here are some things you can try!

iPhone 6
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iOS Help: My keyboard shortcuts aren't syncing after updating to iOS 8

By Allyson Kazmucha last updated

iOS 8
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Why are my lock, keyboard, and camera sounds not working?

By Allyson Kazmucha last updated

Accessories
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macOS High Sierra 'root' security bug: Here's how to fix it now!

By Rene Ritchie last updated

Apple Macos Sierra
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